Join Our Team of Outstanding Carers

Carer Support

“Come and join our team.”

Position Description

Purpose of the role 

As an Attendant Carer you will work with participants to support and assist them with daily tasks of living and community access.  The focus of your work will be to support participants to;  

  1. maintain daily routines and personal care 
  2. build and maintain their independence, health and wellbeing, 
  3. engage with their community to combat isolation and build connections, and  
  4. assist them to pursue their interests and meet personal goals. 


Deliver 1:1 supports to participants in their home in accordance with their stated goals and to enable them to continue to live independently and with dignity. 

This may include, for example; 

  1. personal care,  
  2. domestic assistance,  
  3. assistance with food preparation 
  4. assistance with daily living skills and tasks, 
  5. assistance with use public transport, or to attend appointments  
  6. providing therapy support under a clinician’s supervision.  


Deliver 1:1 support to participants to access their community, develop and maintain social connections and pursue interests.   

This may include, for example; 

  1. transporting participants in their vehicle or in your own vehicle,  
  2. assisting with shopping and general errands,  
  3. accompanying the participant to a wide variety of community activities,  
  4. support to pursue leisure activities and interests  
  5. assistance to access local amenities such as parks, swimming pool, the library, nature reserve, cinema etc.   


At all times your work will; 

  1. remain person centred,  
  2. align with the participant’s agreed goals and care plan 
  3. uphold the participant’s human rights, dignity, and right to privacy 
  4. be carried out safely and comply with The Neuro Practice Carer Support and WorkSafe policy and practices. 


As an Attendant Carer you are obligated to; 

  1. comply with The Neuro Practice Carer Support Team Member Code of Conduct  
  2. comply with the NDIS Code of Conduct 
  3. respect all participants’ right to privacy and maintain their confidentiality 
  4. respect participants’ right to exercise choice and control over their care 
  5. respect participants’ right to the dignity of risk 
  6. provide supports as outlined in the participant’s Care Plan and under the instruction of the Carer Support Manager 
  7. complete handover notes in a communication book as and when applicable, ensuring notes are objective and do not contain personal opinion or speculation 
  8. maintain open and respectful communication with participants, Care Manager and, other team members, clinical care teams, and other stakeholders  
  9. take steps to protect participants from harm, neglect or abuse 
  10. promptly report any risks, hazards, or threats that may cause harm to a participant or carer 
  11. comply with safe workplace practices 
  12. maintain current mandatory certification. 

Physical requirements

Attendant Carers may be required to undertake a variety physical tasks as part of their duties.   These tasks include, but are limited to the following 

  1. stretching, bending, to assist participant with personal hygiene, showering, toileting, dressing 
  2. Pushing a participant in a wheelchair 
  3. Folding and lifting mobility equipment in and out of cars 
  4. Assisting participant with transfers in and out of a chair or bed 
  5. supporting a participant’s weight during transfers 
  6. Stretching and bending 
  7. Bed-making 
  8. Mopping, vacuuming, sweeping 
  9. Assisting participants with bags of shopping 
  10. Walking 
  11. Assisting with a physio exercise program, which may include floor exercises, 
  12. Assisting with physio hydro exercise program in the pool.  


Essential qualifications 

  1. Certificate IV Disability (preferred), or 
  2. Certificate III Individual Support, or Home and Community, or 
  3. Other relevant qualification such as Diploma of Nursing or Certificate IV Allied Health Assistance, or 
  4. Certificate IV or Diploma Community Services (this qualification will preclude you from personal care or participant transfers and exercises) 


if you are interested in talking to us about joining our team, please send us a message